Administration Announcement

Due to City Link entering administration, any existing consignments in our network have been handed to APC Overnight to be returned to the original sender.

You may retireve your APC tracking number by inputing your City Link consignment number or reference in the tracking search box below.

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Please enter your City Link Consignment or Customer Reference Number

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On 24 December 2014 City Link Limited was placed into Administration and Hunter Kelly, Charles King and Tom Lukic of EY were appointed joint administrators.

The business has ceased to accept new parcels from customers and its depots will remain open for a short period of time to enable customers or intended recipients to collect parcels. Those customers who placed parcels with City Link on Christmas Eve for delivery are urged to go to the depot to retrieve their parcels as soon as possible. Any intended recipients who have been notified of a failed delivery are also urged to go to the depot to collect their parcel as soon as possible. The depots will reopen following the Christmas holiday break on Monday 29 December 2014 to enable parties to collect parcels.

City Link will no longer be able to deliver any further parcels and customers are urged to make alternative arrangements for future deliveries.

The on line system to access parcel tracking and therefore check on the whereabouts of your parcel is still live and should be used to identify if you need to collect your parcel and where it is located. In addition , the normal help line telephone numbers remain live and they will be open on Saturday 27 December and from Monday 29th December.

Robert Hunter Kelly is licensed in the United Kingdom to act as an insolvency practitioner by The Institute of Chartered Accountants of Scotland, Charles Graham John King is licensed in the United Kingdom to act as an insolvency practitioner by The Institute of Chartered Accountants in England and Wales, and Tomislav Lukic is licensed in the United Kingdom to act as an insolvency practitioner by The Institute of Chartered Accountants in England and Wales.

The affairs, business and property of the Group are being managed by the Joint Administrators, Robert Hunter Kelly, Charles Graham John King and Tomislav Lukic who act as agents of the Group and contract without personal liability.

We may collect, use, transfer, store or otherwise process (collectively, “Process”) information that can be linked to specific individuals (“Personal Data”). We may Process Personal Data in various jurisdictions in accordance with applicable law and professional regulations including (without limitation) the Data Protection Act 1998.