Contact Us

If your enquiry is about the status of your delivery please track your parcel, (please note you will need your consignment number or customer reference). You can also contact us online.

Your enquiry is important to us and we will respond as soon as possible. Please accept our apologies for the inconvenience any delays may cause you.

If you have a delivery related enquiry please visit our Help & Support knowledge base in the first instance, this has been designed to provide you with answers to frequently asked questions.

Alternatively, if you need to speak to someone urgently, please call our Customer Care Team for queries regarding the following:

• Receiving your parcel(s) please call 08444 930 932
• General enquiries please call 08444 930 931
• Sending a parcel(s) please call 08444 930 933