Help & Support

Use the buttons below to find out about your parcel delivery and options to reschedule or collect. There's also lots of further help and advice available when you use the Questions & Issues buttons lower down.

Track your Parcel
Reschedule your Delivery
Collect your Parcel
  • Questions
    & Issues

    If you have questions or issues about receiving or sending a parcel or any other aspect of City Link's service, you can find answers and solutions in our knowledge base as well as our contact details. Click the relevant button to find out more.

    Receiving a parcel
    Sending a parcel
    General enquiries