Frequently Asked Questions

Linking to www.city-link.co.uk

The following code is provided to aid you in linking your website to the POD and Job Status information on www.city-link.co.uk.

Throughout this document the example Job Number that is used is AAA00003. This should be replaced with whatever Job Number you are looking for.

If you have any queries or questions about this information, please contact the person who supplied you with this document or speak to someone at your local branch who will be able to forward your query to the appropriate person.

Standard links for searching by JobNo

Standard POD page layout:

AAA00003

The above link uses this code: <a href="http://www.city-link.co.uk/pod/podfrm.php?JobNo=AAA00003">AAA00003</a>

Without menu bar:

AAA00003

The above link uses this code: <a href="http://www.city-link.co.uk/pod/podfrm.php?JobNo=AAA00003&HideBanners=1">AAA00003</a >

Notice the 'HideBanners=1' that has been added.

Searching using Customer Ref

Searching by Cust Ref is very similar to searching by Job No. Just look at the slight difference in the code needed. <a href="http://www.city-link.co.uk/pod/podfrm.php?CustNo=123465&custref=42375&HideBanners=1"> 110001-138884</a>


Try it here: 110001-138884

When searching by your Customer Reference two pieces of information must be included. Your City Link Account Number and your customer reference. This is different from searching by job Number when you only need to provide job number.
The details used above are the ones for Job Number AAA00003.

Searching using the Delivery Postcode

When searching by Cust Ref, there is the possibility that the value may not be unique. If this is the case then a prompt for more information will be displayed.

It it possible to include the delivery postcode as additional search information. An example of this can be seen below.
<a href="http://www.city-link.co.uk/track_parcel/track_parcel.php?dpostcode=AL2+1BB&custref=138884">138884-AL2 1BB</a>


Try it here: 138884-AL21BB

It is also possible to pass the hidebanners parameter when searching by Delivery Postcode. <a href="http://www.city-link.co.uk/track_parcel/track_parcel.php?dpostcode=AL2+1BB&custref=138884&hidebanners=1">138884-AL2 1BB</a>


Try it: 138884-AL2 1BB

It is also possible to pass the CustNo & x1 parameters when searching by Delivery Postcode. See below for more details.

Creating your own Search Form

You may wish to build your own search form to be included on your own intranet or website.

Below are examples of simple forms that perform the two different types of search. The code needed to create each form is included below each one.

Search by Job Number	Search by Customer Reference
<form action="http://www.city-link.co.uk/pod/podfrm.php" method="get"> <input type="text" name="JobNo" value=""/> <input type="hidden" name="HideBanners" value="1"/> <input type="submit" value="Search"> </form>	<form action="http://www.city-link.co.uk/pod/podfrm.php" method="get"> <input type="hidden" name="CustNo" value="110001"/> <input type="text" name="custref" value=""/> <input type="hidden" name="HideBanners" value="1"/> <input type="submit" value="Search"> </form>