Welcome to the City Link Press Centre, here you will find recent and archived press releases, as well as details of our awards and accreditations.
Journalists requiring further information on any of these stories should contact our retained PR Agency, Century PR.
The UK’s leading premium express delivery company City Link enjoyed a night of success at this year’s prestigious National Courier Awards. The company picked up the Training & Apprentices Award while three members of staff – Kathy Smart, Tom Walker and Luke Turner – each celebrated individual awards in the Office category. Driver Joe Dodd Continue Reading »
Knowing when a parcel is due to arrive raises recipients’ satisfaction Premium express parcel carrier City Link is experiencing enhanced levels of customer satisfaction with its exciting ‘On Our Way’ text message and email alerts that provide parcel recipients with more control over deliveries. More than 2,000 customers have signed up to On Our Way Continue Reading »
New Team Set to Reinforce City Link’s Customer Centric Offering City Link has now completed the restructuring of its Executive Board with three key appointments each bringing an exciting blend of skills and experience to help further reinforce City Link’s market position as a premium express parcels carrier. Liam Tucker, Operations Director, David Biggs, Sales Continue Reading »
Advance planning gets underway to meet “larger consignment” trend and consumer demand for Click and Collect Premium express delivery carrier City Link says that its new automated sortation system and detailed advance planning will help it achieve another smooth-running Christmas peak for 2014/15 which will be marked by a rise in larger consignments and growth Continue Reading »
Premium express delivery company City Link has invested in a striking new uniform demonstrating its commitment to customers and employees. The company has made the significant investment to improve the comfort of employees and to reinforce the strength of the brand among existing and potential customers. The new uniform – a prominent outfit bearing the Continue Reading »
City Link, one of the UK’s leading premium delivery company, has once again won a Gold Award from the Royal Society for the Prevention of Accidents. It is the sixth year running the company has received the accolade in recognition of its continued high standards of health and safety practice within the workplace. Judges highlighted Continue Reading »
Premium express parcel carrier puts in place innovative plans to increase throughput without compromising its uniquely flexible sortation operation City Link, the UK’s leading express parcel carrier is set to further reinforce its position in the marketplace by investing in a new state-of-the-art automated sortation system at its hub in Coventry. Representing a seven figure Continue Reading »
City Link depots across the UK which consistently demonstrate an outstanding performance have been presented with awards recognising their efforts. The team at Glenrothes in Scotland fended off competition from the premium express delivery company’s 60-strong network of depots to win the Best Depot title, while Epsom and Guildford were crowned joint winners in the Continue Reading »
Estimated time of arrival service provides greater flexibility to customers and consignees Premium express delivery company City Link is launching a new service called On Our Way which provides customers receiving parcels with an estimated two-hour delivery slot and the option of re-arranging their deliveries if they’re not going to be in to sign for Continue Reading »
Social media channels and new feedback initiatives enable City Link to enhance customer experience Premium express delivery company City Link is using the power of social media to engage with customers in real-time as part of a wider campaign to analyse and then improve the overall customer experience – for its account based customers sending Continue Reading »